Frequently Asked Questions
Welcome to our FAQ section. Here you will find answers to the most frequently asked questions asked by our customers. To help you, these are grouped in the following sections:
Contact us via Chat, Email or Phone.
Just pick one! Please avoid repeating your question over different mediums. This helps our customer service team to reply promptly to customer enquiries. We will get back to you within 48 hours!
No matter how big or small your question is, we’ll make sure to get back to you.
You can reach us from Monday - Friday: 10am - 6pm (GMT+1) via
Still no reply after 48 Hrs?
Our team will respond to your question but it may not be immediately. Please help us by not repeating the question via social media. Many thanks for your patience!