If you have a complaint regarding your order, please contact us via email – [email protected]. We will need your order details (please make sure that you include your order number) and we may ask for other proof in regards to your complaint, such as packaging and product images.
Where can I send my complaints?
Contact us via Chat, Email or Phone.
Just pick one! Please avoid repeating your question over different mediums. This helps our customer service team to reply promptly to customer enquiries. We will get back to you within 48 hours!
No matter how big or small your question is, we'll make sure to get back to you.
Phone
You can reach us from Monday - Friday: 10am - 6pm (GMT+1) via
Still no reply after 48 Hrs?
Our team will respond to your question but it may not be immediately. Please help us by not repeating the question via social media. Many thanks for your patience!
